MSI

What Happened

In July 2024, MSI inadvertently exposed hundreds of thousands of customer records related to RMA claims that were subsequently found to be publicly accessible. The data included 250k unique email addresses alongside names, phone numbers, physical addresses and warranty claims. When contacted about the incident, MSI advised that "there is no evidence the information was ever accessed" and that "the security incident we had did not trigger state data breach notification obligations" due to the absence of "(social security number, driver's license number….etc)".

Compromised Data

Email addresses
Names
Phone numbers
Physical addresses
Warranty claims

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Breach Overview

  • Affected Accounts:

    250 thousand

  • Breach Occurred:

    July 2024

  • Added to HIBP:

    17 Jan 2025

Recommended Actions

Change Your Password

If you haven't changed your MSI password since 2024, do so immediately.

Enable Two-Factor Authentication

Add an extra layer of security to your account.

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Use a password manager to generate and store strong, unique passwords for all your accounts. 1Password helps protect your data with industry-leading security.

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Aura

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