Ticketcounter

What Happened

In August 2020, the Dutch ticketing service Ticketcounter inadvertently published a database backup to a publicly accessible location where it was then found and downloaded in February 2021. The data contained 1.9M unique email addresses which were offered for sale on a hacking forum and in some cases included names, physical and IP addresses, genders, dates of birth, payment histories and bank account numbers. Ticketcounter was later held to ransom with the threat of the breached being released publicly. The data was provided to HIBP by a source who requested it be attributed to redredred@riseup.net.

Compromised Data

Bank account numbers
Dates of birth
Email addresses
Genders
IP addresses
Names
Payment histories
Phone numbers
Physical addresses

Recommended Actions

Monitor for Suspicious Activity

Watch for unusual login attempts, spam and phishing emails.

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Breach Overview

  • Affected Accounts:

    1.9 million

  • Breach Occurred:

    February 2021

  • Added to HIBP:

    1 Mar 2021

Recommended Actions

Change Your Password

If you haven't changed your Ticketcounter password since 2021, do so immediately.

Enable Two-Factor Authentication

Add an extra layer of security to your account.

Check Other Accounts

If you used the same password elsewhere, change those too.

Monitor for Suspicious Activity

Watch for unusual login attempts or messages from your account.

1Password

Use 1Password to generate and store strong, unique passwords for all your accounts.

Try 1Password