CTARS
What Happened
In May 2022, the client management system for the Australian government's NDIS (National Disability Insurance Scheme) suffered a data breach which was subsequently posted to an online hacking forum. The CTARS cloud platform is used by care providers to record information about NDIS participants and often contains sensitive medical information. Impacted data includes over 12k unique email addresses, physical addresses, names, dates of birth, phone numbers and data related to patient conditions and treatments.
Compromised Data
Recommended Actions
Change Your Password
If you haven't changed your password on this service since the breach, do so immediately.
Enable Two-Factor Authentication
If 2FA is supported, add an extra layer of security to your account.
Check Other Accounts
If you used the same password elsewhere, change those too.
Monitor for Suspicious Activity
Watch for unusual login attempts, spam and phishing emails.
Breach Overview
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Affected Accounts:
12.3 thousand
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Breach Occurred:
May 2021
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Added to HIBP:
31 May 2022
Breach Classification
HIBP enables you to discover if your account was exposed in most of the data breaches by directly searching the system. However, certain breaches are particularly sensitive in that someone's presence in the breach may adversely impact them if others are able to find that they were a member of the site.
A sensitive data breach can only be searched by the verified owner of the email address being searched for. This is done via the notification system which involves sending a verification email to the address with a unique link.
There are presently 74 sensitive breaches in the system including Adult FriendFinder, Ashley Madison, and others.
Recommended Actions
Change Your Password
If you haven't changed your CTARS password since 2021, do so immediately.
Enable Two-Factor Authentication
Add an extra layer of security to your account.
Check Other Accounts
If you used the same password elsewhere, change those too.
Monitor for Suspicious Activity
Watch for unusual login attempts or messages from your account.
