Samsung Germany Customer Tickets
What Happened
In March 2025, data from Samsung Germany was compromised in a data breach of their logistics provider, Spectos. Allegedly due to credentials being obtained by malware running on a Spectos employee's machine, the breach included 216k unique email addresses along with names, physical addresses, items purchased from Samsung Germany and related support tickets and shipping tracking numbers.
Compromised Data
Recommended Actions
Monitor for Suspicious Activity
Watch for unusual login attempts, spam and phishing emails.
Breach Overview
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Affected Accounts:
216.3 thousand
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Breach Occurred:
March 2025
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Added to HIBP:
13 Apr 2025
Recommended Actions
Change Your Password
If you haven't changed your Samsung Germany Customer Tickets password since 2025, do so immediately.
Enable Two-Factor Authentication
Add an extra layer of security to your account.
Check Other Accounts
If you used the same password elsewhere, change those too.
Monitor for Suspicious Activity
Watch for unusual login attempts or messages from your account.
