Samsung Germany Customer Tickets Data Breach

What Happened

In March 2025, data from Samsung Germany was compromised in a data breach of their logistics provider, Spectos. Allegedly due to credentials being obtained by malware running on a Spectos employee's machine, the breach included 216k unique email addresses along with names, physical addresses, items purchased from Samsung Germany and related support tickets and shipping tracking numbers.

Compromised Data

Email addresses
Names
Physical addresses
Purchases
Salutations
Shipment tracking numbers
Support tickets

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Breach Overview

  • Affected Accounts:

    216.3 thousand

  • Breach Occurred:

    March 2025

  • Added to HIBP:

    13 Apr 2025

Recommended Actions

Change Your Password

If you haven’t already changed the password affected by this breach, do so immediately on every account where it was used.

Enable Two-Factor Authentication

Wherever 2FA is supported, add an extra layer of security to your account.

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1Password

Use a password manager to generate and store strong, unique passwords for all your accounts. 1Password helps protect your data with industry-leading security.

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Sponsored
Guardio

Get Guardio for real-time protection after a breach. Guardio blocks AI-generated scam sites, fake login pages, and malicious pages designed to exploit leaked information. Built by cybersecurity specialists who track new threats 24/7, Guardio gives you immediate, expert-level protection plus clear steps to help you secure your accounts instantly.

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