Ticketek
What Happened
In May 2024, the Australian event ticketing company Ticketek reported a data breach linked to a third party cloud-based platform. The following month, the data appeared for sale on a popular hacking forum and was later linked to a series of breaches of the Snowflake cloud storage service. The data contained almost 30M rows with 17.6M unique email addresses alongside names, genders, dates of birth and hashed passwords.
Compromised Data
Recommended Actions
Change Your Password
If you haven't changed your password on this service since the breach, do so immediately.
Enable Two-Factor Authentication
If 2FA is supported, add an extra layer of security to your account.
Check Other Accounts
If you used the same password elsewhere, change those too.
Monitor for Suspicious Activity
Watch for unusual login attempts, spam and phishing emails.
Breach Overview
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Affected Accounts:
17.6 million
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Breach Occurred:
May 2024
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Added to HIBP:
28 Jun 2024
Breach Classification
After a security incident which results in the disclosure of account data, the breach may be loaded into HIBP where it then sends notifications to impacted subscribers and becomes searchable. In very rare circumstances, that breach may later be permanently remove from HIBP where it is then classed as a "retired breach".
A retired breach is typically one where the data does not appear in other locations on the web, that is it's not being traded or redistributed. There are presently 2 retired breaches in the system.
Recommended Actions
Change Your Password
If you haven't changed your Ticketek password since 2024, do so immediately.
Enable Two-Factor Authentication
Add an extra layer of security to your account.
Check Other Accounts
If you used the same password elsewhere, change those too.
Monitor for Suspicious Activity
Watch for unusual login attempts or messages from your account.
