eThekwini Municipality
What Happened
In September 2016, the new eThekwini eServices website in South Africa was launched with a number of security holes that lead to the leak of over 98k residents' personal information and utility bills across 82k unique email addresses. Emails were sent prior to launch containing passwords in plain text and the site allowed anyone to download utility bills without sufficient authentication. Various methods of customer data enumeration was possible and phishing attacks began appearing the day after launch.
Compromised Data
Recommended Actions
Change Your Password
If you haven't changed your password on this service since the breach, do so immediately.
Enable Two-Factor Authentication
If 2FA is supported, add an extra layer of security to your account.
Check Other Accounts
If you used the same password elsewhere, change those too.
Monitor for Suspicious Activity
Watch for unusual login attempts, spam and phishing emails.
Breach Overview
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Affected Accounts:
81.8 thousand
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Breach Occurred:
September 2016
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Added to HIBP:
15 Sep 2016
Recommended Actions
Change Your Password
If you haven't changed your eThekwini Municipality password since 2016, do so immediately.
Enable Two-Factor Authentication
Add an extra layer of security to your account.
Check Other Accounts
If you used the same password elsewhere, change those too.
Monitor for Suspicious Activity
Watch for unusual login attempts or messages from your account.
